Shipping policy

Free U.S. shipping

We currently deliver to U.S. addresses only. Standard shipping is free.

Processing and delivery

• Order processing: 1–3 business days.
• Standard transit after dispatch: normally 1–5 business days.
• Please plan for approximately 2–8 business days in total, excluding weekends and public holidays.

We email tracking information when your order ships. These are estimates, not guaranteed arrival dates. Carrier disruptions, severe weather and other events outside our control may delay delivery after dispatch. Please order well ahead of your party or event.

Delivery questions

Check your shipping address before ordering. If tracking is delayed or your order has not arrived, email aixiang-handicrafts@hotmail.com with your order number so we can help investigate.